perguntas frequentes

In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Inteiro viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspensão potencial. Enéias consequat ex sit amet metus ultrices tristique. Nam ac nunc agosto. Suspendisse finibus in dolor eget volutpat.

In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Inteiro viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspensão potencial. Enéias consequat ex sit amet metus ultrices tristique. Nam ac nunc agosto. Suspendisse finibus in dolor eget volutpat.

In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Inteiro viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspensão potencial. Enéias consequat ex sit amet metus ultrices tristique. Nam ac nunc agosto. Suspendisse finibus in dolor eget volutpat.

In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Inteiro viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspensão potencial. Enéias consequat ex sit amet metus ultrices tristique. Nam ac nunc agosto. Suspendisse finibus in dolor eget volutpat.

In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Inteiro viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspensão potencial. Enéias consequat ex sit amet metus ultrices tristique. Nam ac nunc agosto. Suspendisse finibus in dolor eget volutpat.

In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Inteiro viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspensão potencial. Enéias consequat ex sit amet metus ultrices tristique. Nam ac nunc agosto. Suspendisse finibus in dolor eget volutpat.

We ship parcels all over the world via CTT Mail. During holiday seasons, orders may suffer a slight delay in shipment due to an excessive amount of orders being fulfilled. In addition, DAZZLE BY SUMMAIYA will not be held accountable for a delay in shipment caused by weather conditions, issues with international customs, or any other circumstances beyond our control.

All International packages are shipped DDU (Duties & Taxes unpaid), meaning these feels are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive your parcel. We are unable to advise the amounts of what these feels may be, if applicable at all. We recommend contacting your country's custom office for an estimated charges & rates on packages coming from overseas.

It is the customer's responsibility to pay any customs duties.  

For orders under €100, we charge our customers delivery fee,  For orders of €100 and above, we cover the delivery cost entirely and do not charge our customers any delivery fee. Therefore, for packages returned due to unpaid customs duties, Delivery fee will be deducted.

Handling Fee

Due to packaging costs and the need to maintain inventory levels, a processing fee of €5 will be deducted for each returned package. This fee helps cover the expenses associated with handling and restocking returned items. 

In cases caused entirely by customer error, such as customers not paying customs duty or writing incomplete or incorrect address information, a €10 delivery fee and a €5 handling fee will be deducted for the returned packages, and a refund will be made.